ikut Platform Privacy Notice

This page describes what we collect when you use ikut and how we keep that data protected. We at ikut take privacy seriously and handle your information according to applicable data-protection laws. When you open an account, deposit funds, or engage with our slot tournaments, live-dealer tables, sportsbook markets, or esports offerings, we collect certain personal data to operate our service securely.

Our ikut privacy approach is straightforward: we collect only the data we need to verify your identity, process your payments, settle tournaments, and comply with regulations. We do not sell your information to third parties. This notice explains what we collect, how we use it, who has access, and what rights you have regarding your data.

If you have questions about our privacy practices, contact our support team during business hours. We maintain multilingual support via email and live chat for users across Jakarta, Surabaya, Bandung, Medan, and Semarang.

What data we collect on ikut

When you register for ikut, we collect your email address, chosen password, and basic profile information. During KYC verification, we request government-issued identification (such as a national ID or passport) and proof of address (such as a utility bill or rental agreement). We store these documents securely and use them only to verify your identity and comply with anti-money-laundering regulations.

We collect your payment information when you deposit funds. This includes your chosen payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank details for mobile banking, local payment, online payment, e-wallet transfers). We do not store full payment-card details on our servers; payment processors handle sensitive card information directly.

Our ikut platform logs your activity—tournament entries, game plays, wagers, settlement outcomes, and withdrawal requests. We use this data to operate tournaments fairly, calculate payouts, detect suspicious activity, and respond to support requests. We also collect technical data such as your IP address, device type, and browser information for security and fraud prevention.

Identity documents

We collect government ID and proof of address during KYC verification and retain them for regulatory compliance.

Payment history

We maintain a record of all deposits and withdrawals on your ikut account for audit and settlement purposes.

Account activity

We log tournament participation, game plays, and settlement outcomes to ensure fair play and resolve disputes.

Technical data

We collect IP address, device type, and browser information for security, fraud detection, and platform optimisation.

How we use your data on ikut

We use your data primarily to operate our platform and provide our services. This includes account verification, payment processing, tournament management, settlement calculations, and customer support. We use your email address to send account notifications, tournament results, withdrawal confirmations, and security alerts. You can adjust your notification preferences in your ikut account settings.

We use your activity data to detect fraud, prevent money laundering, and ensure fair play across our slot tournaments, live-dealer tables, and sportsbook markets. Our compliance team monitors accounts for suspicious patterns—such as rapid deposits and withdrawals, unusual wager sizes, or activity from multiple accounts using the same payment method. If we detect potential fraud, we may place a hold on your account pending investigation.

We share your data with our payment processors only to the extent necessary to process deposits and withdrawals. We also share KYC documents with compliance partners to verify your identity and meet regulatory requirements. We do not sell your information to advertisers, data brokers, or third-party marketers.

We at ikut handle your data with the same care we apply to account security—encrypted, access-restricted, and used only for the purposes you expect.

Data storage and international transfers

Our ikut servers may sit outside your jurisdiction. When you use our platform, your data is transmitted to and stored on these servers. By using ikut, you consent to international data transfers. We encrypt data in transit using standard HTTPS protocols and encrypt sensitive data at rest on our servers.

We retain your data for as long as your account is active. After account closure, we retain certain data for legal and regulatory purposes—typically for a period of five to seven years depending on applicable law. If you request deletion of your account, we remove your active data from our systems, though we may retain anonymised transaction records for compliance and dispute resolution.

Your rights regarding ikut account data

You have the right to access, correct, and delete your personal data on ikut. You can view most of your account information in the Settings section of your dashboard. To request a copy of all data we hold about you, or to request deletion of your account, contact our support team. We will respond to data-access requests within ten business days.

You may withdraw consent for non-essential data processing at any time. However, we require certain data—such as identity documents and payment records—to operate ikut and comply with law. Withdrawal of consent for essential data may result in account closure.

Cookies and tracking

We use cookies on ikut to maintain your login session, store your language preference, and track your activity for fraud prevention. These are essential for platform operation and security. We do not use tracking pixels or third-party analytics cookies that would profile your behaviour across other websites. You can disable non-essential cookies in your browser settings, though this may affect your ikut experience.

Data breaches and security incidents

We maintain standard security practices including encrypted storage, role-based access controls, and regular security audits. If we discover unauthorized access to your ikut account or our systems, we will notify you promptly. We will explain what data was affected, what steps we have taken to secure it, and what actions you should take to protect your account.

If you suspect unauthorized access to your account, reset your password immediately and contact our support team. We can review your account activity, enable additional security measures, and investigate suspicious transactions.

Contact and complaints

For questions about our ikut privacy practices, email our support team or contact us via live chat during business hours. If you believe we have mishandled your data or violated applicable privacy law, you may file a complaint with our compliance team. We will investigate and respond within ten business days. You also retain the right to file a complaint with the data-protection authority in your jurisdiction.

We review our privacy practices regularly and update this notice as our services evolve. We will notify you of material changes via email or in-platform alert. Your continued use of ikut after such notification constitutes acceptance of the updated privacy notice.